Privacy Policy

Website: sundaze.com
Business Name: Sundaze
Contact: support@sundaze.com

Sundaze respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, create an account, place an order, contact us, or interact with our services.

California’s online privacy framework requires covered websites to make privacy practices publicly available and explain what information is collected and how it may be shared.

1. Information We Collect

Personal Information

We may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Date of birth or age-confirmation information
• Account login information
• Order history
• Customer support messages

Payment Information

Payments are processed by third-party payment providers. Sundaze does not intentionally store full credit card numbers, debit card numbers, or sensitive payment credentials on our own servers.

Your payment provider may collect and process payment information according to its own privacy and security policies.

Device and Website Information

We may collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Referring website
• Time spent on site
• Cookies and similar tracking data
• Checkout activity
• Fraud-prevention signals

2. How We Use Information

We may use your information to:

• Process orders and payments
• Verify age eligibility
• Ship products
• Communicate order updates
• Provide customer support
• Prevent fraud and unauthorized transactions
• Comply with legal, banking, payment-processing, and shipping requirements
• Improve website performance
• Send marketing emails, if you opt in
• Enforce our Terms & Conditions
• Maintain business records

3. Age-Restricted Website

Sundaze is intended only for adults 21+.

We do not knowingly collect personal information from anyone under 21.

If we believe a user is under 21, we may delete their information, cancel orders, and restrict access.

4. Sharing Information

We may share information with trusted third parties necessary to operate our business, including:

• Payment processors
• Fraud-prevention providers
• Ecommerce platforms
• Shipping carriers
• Age-verification providers
• Email and SMS service providers
• Website hosting providers
• Analytics providers
• Legal, tax, compliance, or accounting professionals
• Law enforcement or regulators, when required by law

We do not sell your personal information in the traditional sense. However, some privacy laws may define certain advertising, analytics, or tracking technologies as a “sale” or “sharing.”

If applicable, you may request to opt out by contacting us at support@sundaze.com or using the privacy link on our website.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning
• Remember cart and checkout activity
• Improve user experience
• Analyze traffic
• Prevent fraud
• Support marketing or retargeting, where permitted

You can adjust cookie settings through your browser, but disabling cookies may affect website functionality.

6. Marketing Communications

If you sign up for emails or SMS updates, we may send promotional messages, product updates, or order-related communications.

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.

For SMS communications, reply STOP where applicable.

Transactional messages related to orders, payments, shipping, or compliance may still be sent.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect customer information.

However, no online system is 100% secure, and we cannot guarantee absolute security.

You are responsible for keeping your account login information confidential.

8. Data Retention

We may retain information for as long as necessary to:

• Fulfill orders
• Maintain business records
• Prevent fraud
• Resolve disputes
• Comply with legal, tax, banking, and regulatory obligations
• Enforce our policies

9. Your Privacy Rights

Depending on your location, you may have the right to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain information
• Opt out of certain marketing or tracking uses
• Information about how your data is shared

To submit a privacy request, contact us at:

support@sundaze.com

We may need to verify your identity before fulfilling a request.

10. Third-Party Links

Our website may contain links to third-party websites, payment providers, shipping carriers, social media pages, or other external services.

We are not responsible for the privacy practices of third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised "Last Updated" date.

12. Contact

For privacy questions or requests, contact:

Sundaze Support
Email: support@sundaze.com
Business Name: Sundaze
Address: 123 W 13th St, New York, NY 10011, USA